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Fulfillment Policy

Last updated: 2026

Delivery of Services

ZShen LLC delivers consulting services electronically and via scheduled working sessions per each engagement's statement of work.

Requests for refunds are handled per the terms of the underlying engagement. Contact us to discuss any concerns.

Engagements may be paused or ended in writing at any time, subject to fees owed for work completed to date.

Questions: [email protected] · 917.913.0922